What Drives APS?

APS Core Values

APS Core Values

At APS, our core values drive our purpose, our business practices, and everything we do. We are not just a company, but a team of individuals united in our purpose to help bring pilots, and all who fly with them, home safely. Having shared values to guide us keeps us all moving together towards our goals, and helps us make decisions and guide our actions. These values are not only what we stand for, they represent who we are.

Safety Is Our Cornerstone

The business of APS is founded on a safe work environment, identifying and managing risks, and safe services for our team and customers. We are dedicated to ensuring the training given to our customers gives those pilots the knowledge and skill to bring everyone home safely on every flight. Safety is a result of consistently demonstrated practice and the real-time attitude we have towards each other, our work environment, and our customers.

We Listen, We Care, We Serve

Service is caring for others both actively and passively. We proactively anticipate the needs of others without thought of reward. With full attention, we passively listen with our eyes, ears, and hearts to understand each situation more fully while asking questions and listening again to clarify our understanding. Caring, the fundamental essence of effectively serving others, is considering well-being of others with empathy, treating perceptions as real and accurate from their point of view, being sensitive to their needs, and taking action as appropriate to strengthen our relationships.

We Act with Integrity

Integrity is a fundamental values that employers seek in employees, employees seek from management, and customers seek in the companies and people they choose to do business with. Integrity is the hallmark of a person who demonstrates sound moral and ethical principles both personally and professionally. A person who has integrity lives his or her values in relationships with coworkers, customers, and…with everyone. Honesty and trust are central to integrity. Acting with honor and truthfulness are also basic tenets in a person with integrity. People who demonstrate integrity draw others to them because they are honorable and dependable, even when nobody’s watching.

We Check Our Egos at the Door

We check our egos at the door by being open and receptive to initiatives and new ideas. We take pride in our work yet fully acknowledge and support different ways to approach challenges and projects. Once the team has made a decision, we support the decision with our best effort and a positive can-do attitude. We understand that our personal success will be built over time upon a solid foundation of our team’s safe and effective execution and delivery. We work together as one team of colleagues to achieve personal and professional success at APS.

We Work and Serve as a Team

Working and serving as a team is coming together to achieve a common goal.    It is willing to sort through group problems and resolve conflict while communicating honestly and allowing every member to be heard. It is building rapport, having trust in one another and meeting others’ needs without expecting anything in return.

We Do What We Say We'll Do

Accountability is a personal choice to rise above one’s circumstances and demonstrate the ownership necessary for achieving desired results—to See It, Own It, Solve It, and Do It.  It is an obligation of an individual or organization to account for its activities, accept responsibility for them, and to disclose the results in a transparent manner.

We Embrace and Drive Change

To embrace change is to welcome new ideas, risks, and course changes as positive steps forward. It is recognizing that great advancements can, and often do, come about as a result of significant change, and it is looking optimistically at unexpected changes and finding unique ways to adapt and improve. To drive change is to direct our determination and ambition toward innovation and constant improvement; within ourselves, our organization, and our industry.

We Face Challenges with Optimism

We face challenges with optimism by acting immediately to tackle them, and by working towards and expecting a positive outcome. We plan intelligently and prepare for contingencies but do not waste time worrying unproductively about possible negative outcomes. We understand that a negative approach, attitude or demeanor – facing a challenge or otherwise – can poison our culture, the overall work environment, and often self-sabotages our personal potential for success.

We Practice Open and Respectful Communication

Open communication depends on vulnerability-based trust, which is established when we regularly and honestly admit our mistakes and recognize our own weaknesses. Trust helps create an environment where we can talk through issues and problems openly and respectfully. Respectful communication is fully listening to the views of others and effectively asserting your own views. It means keeping confidentiality and treating people with courtesy, politeness, and kindness.

We Believe in People and Their Dreams

We believe people are inherently good and have the capacity to change, grow, and realize their full potential. Every individual is important, regardless of their position or title. We believe we each have unique knowledge and talents to contribute in the pursuit of achieving great things. Believing in dreams means we know all things are possible and don’t impose limitations on ourselves or others. We reach for the stars and we create things that are bigger than ourselves, encouraging others to do the same.