APS Policies

Terms & Conditions

Physical and Suitability Requirements for On-aircraft Training

Height: maximum of 6’ 6″ (198 cm) for Extra 300L; and 6′ 2″ (190 cm) for Slingsby Firefly
Weight:
maximum of 250 lbs (113kg) – based on parachute limits
Note
– Our Height/Weight Limits are also proportional to one another. If a participant is at or near the max weight and less than 6’6″ tall (example 249lbs and 5’9″), please call our office to discuss further. We must ensure we have available space for full maneuverability of the control stick in the front cockpit and also be able to attach the 5-pt harness in order to fly.
Physical Restrictions:
Must be able to physically get in and out of aircraft without assistance.
Language:
Must be fluent in English (both comprehension and spoken)
Medical fitness is the responsibility of the customer:
Consult your physician with any fitness, medical or nutritional concerns. Nausea medication is acceptable just prior to your mission provided you have consulted a physician concerning the use of such a product as a passenger aboard an aerobatic aircraft.

Booking Requirements

Signed Training Contract (> 5 Participants) required to confirm training event.
50% Non-Refundable Deposit: (< 5 Participants) required to hold a specific course date and confirm training.
Payments: Cash, Certified Funds, Amex, Visa, MC, Diners Club Intl, Carte Blanche & JCB.
Final Payment: Balance of full payment is due on or before the first designated flight day. Personal checks are not accepted.

For Off-Site Deployments
A non-refundable 50% deposit required in order to initiate necessary flight ops planning. The remaining 50% balance shall be paid in full one-day prior to APS Representative(s) departure from base. Unless otherwise agreed to by APS, all payments must be made by credit card, certified funds or wire transfer of funds.

Cancellation / Rescheduling Penalties

Cancellation / Rescheduling Policy for 3-Day Programs: In the event the customer reschedules or cancels a training session within 30 days of the scheduled training session, 25% of the payment due for such training will be payable by Customer. In the event the Customer reschedules or cancels a training session within 14 days of the scheduled training session, 50% of the payment due for such training will be payable by Customer. In the event the Customer reschedules or cancels a training session within 2 business days of the scheduled training session, 80% of the payment due for such training will be payable by Customer.  If APS can sell the cancelled training slots to another customer, no charges will apply.

Cancellation / Rescheduling Policy for 5-Day Programs: In the event the customer reschedules or cancels a training session within 45 days of the scheduled training session, 25% of the payment due for such training will be payable by Customer. In the event the Customer reschedules or cancels a training session within 30 days of the scheduled training session, 50% of the payment due for such training will be payable by Customer. In the event the Customer reschedules or cancels a training session within 14 days of the scheduled training session, 80% of the payment due for such training will be payable by Customer.  If APS can sell the cancelled training slots to another customer, no charges will apply.

Training Locations: Additional Considerations
For on-aircraft bookings at our APS Texas or APS Europe locations: Customers must plan for 1-weather back-up day and should inclement weather prevent any of the on-aircraft flying portion of the training, the remainder of the training will be completed in an advanced simulator.

Cancellations must be received in writing.

Online Bookings

For online bookings, you will be asked to choose three course start dates. Please keep in mind we do not fly on Sunday or Monday. Online bookings are non-refundable and subject to all APS cancellation and rescheduling policies listed on this page. Any qualifying refunds will be issued as a company credit only. Preferred Course Start Dates cannot be guaranteed. We will do our very best to accommodate your submitted preferences. If a specific course date is critical, please call our office toll free at 1-866-359-4273 to discuss before purchasing online.

Other Conditions

In the event APS cannot deliver its services on the scheduled flight day, the customer will be provided with an alternate flight date at no charge, or the customer can cancel their flight or training course with a 50% cancellation fee. If the customer goes flying with APS, they are liable for the FULL FEE for the mission profile flown regardless of subsequent cancellations or unforeseen circumstances associated with their original booking such as, but not limited to, nausea. The customer understands that the 50% confirmation deposit is NON-REFUNDABLE.

SPECIAL TRAINING NEEDS: Clients needing any specialty training endorsements or certifications, must specify these requirements AT BOOKING. Special requests include, but are not limited to: Wings Program sign-offs, CFI Spin Endorsements and/or Tailwheel Checkouts.

APS reserves the right to refuse service to anyone.

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